name papa .com 's Privacy Policy prohibits the release of customer or account information without express permission from the customer, except when required by law, to conform to the edicts of the law, or to comply with legal process properly served on name papa .com or one of its affiliates.

If you seek the identity or account information of a name papa .com customer in connection with a civil legal matter, you must fax, mail, or serve name papa .com Software, Inc. with a valid subpoena.

Submission of Subpoenas

name papa .com is headquartered in Scottsdale, Arizona and all civil subpoenas should be served at that location or mailed to:

Compliance Department
name papa .com
14455 N. Hayden Road
Suite 219
Scottsdale, Arizona
85260

Alternatively, the civil subpoena can be faxed to:

480.624.2546
Attn: Compliance Department
Notice to Customer and Response Time

Upon the receipt of a valid civil subpoena, name papa .com will promptly notify the customer whose information is sought via e-mail or U.S. mail. If the circumstances do not amount to an emergency, name papa .com will not immediately produce the customer information sought by the subpoena and will provide the customer an opportunity to move to quash the subpoena in court. name papa .com reserves the right to charge an administration fee to the customer by charging the Payment Method the customer has on file with name papa .com .

Fees for Subpoena Compliance

name papa .com will charge the person or entity submitting the civil subpoena for costs associated with subpoena compliance. Payment must be made within thirty (30) days from the date of receipt of the name papa .com invoice. Checks should be made out to name papa .com Software, Inc.

name papa .com 's subpoena compliance costs are as follows:

• Research - $75.00/hour
• Federal Express - Cost as Billed
• Copies - $.25/page

  Policies Regarding E-mail

  name papa .com will not produce the content of e-mail, as the Electronic Communications Privacy Act, 18 U.S.C. §2701 et seq., prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances. name papa .com 's e-mail servers do not retain deleted or sent e-mail. However, deleted e-mail may be recoverable from back-up servers for a period of up to thirty (30) days.

  name papa .com reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the name papa .com e-mail address is related to the pending litigation and the underlying subpoena.